Refund & Cancellation Policy

Cancel a renewal

Sign in and use Cancel next renewal in your account before the next billing date. The server sends a cycle-end cancellation request to Razorpay. You keep Pro access through the already-paid period; no further renewal should be charged after cancellation is confirmed. Check the subscription status in your account after requesting cancellation.

First-payment refund requests

You may request a refund of the first Rapid-UI Pro subscription payment within 7 calendar days of that payment. Send the request from the support form, using the subscribing account email and Razorpay payment/subscription reference. Do not send card or bank credentials. We will review the request and, if approved, submit the refund through Razorpay. Processing time depends on the payment provider and bank.

Renewals and statutory rights

This voluntary 7-day policy applies to the first subscription payment, not subsequent renewals. Renewal payments are generally not refundable under this policy once processed; cancel before renewal to stop future billing. Nothing here limits any refund or consumer right available under applicable law. If you believe a payment was unauthorized or duplicated, contact us promptly and also follow your payment provider's dispute process.

Refund method

Approved refunds are sent to the original payment method where supported by Razorpay. We may ask for reasonable information to locate the payment, but never ask for your password, OTP or full card details.

Before public launch: review this policy for consistency with Razorpay settings, applicable consumer law and the final registered seller details. This starter text is not legal advice.